
Learn how we helped MBA students at Oxford win a European Innovation competition.
MoreTheir work enabled the most effective launch of Flyt services in the UK. The week one mobile transactions were 300% higher than comparable launch activities, and transactions continue to perform strongly.”
DOMINIC ATKINSON
Chief Operating Officer, Flyt
THE CHALLENGE
We all know the routine. You finish your meal, wave down the waiter, they bring the bill, and you pay. Flyt's new mobile payment system allows you to pay from your phone whenever you're ready. No need to ask the waiter for the bill—just pay by app and head off. But how do we get customers on board?
THE APPROACH
We used Momentum, our approach to partnered projects to identify the behavioural barriers we needed to overcome to drive adoption across 1,700 restaurants.
THE PROCESS
THE RESULTS
Recommendations were rolled out in 1,700 locations across the UK following the pilot
The programme delivered a 10x uplift in adoption of the new payment method, shifting the behaviour of hundreds of thousands of customers annually
The programme contributed to Flyt's £25m valuation ahead of their sale to Just Eat in January 2019
OUR WORK
Learn how we helped MBA students at Oxford win a European Innovation competition.
MoreLearn how we helped a recruitment group transform and secure a major NHS contract.
MoreLearn how we helped a charity design 8 strategic playbooks in 8 hours.
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