How do you help teams uncover new growth opportunities?

Sprint Valley has shown us how behavioural science can have a meaningful impact on a range of commercial situations and have seen first-hand impressive results consistently delivered in one of our portfolio companies 


Partner, Sovereign Capital Partners

Company Profile

  • Private-Equity owned Debt Recovery group 
  • Transitioning to new operating model
  • 600 employees across 3 UK offices
  • Worked with: Investors, Board, Operations, HR, IT

Client Challenge

  • Ambitious growth plans from the Private Equity owners 
  • Over 2 million Debtor cases managed p.a. across 100+ clients
  • Recovery performance was strong but flat 
  • Hunger for external fresh perspectives to find new opportunities 

Our Approach

  • Programme of experimentation to optimise the customer journey 
  • Co-designed a ‘test and learn’ engine to automate experiments 
  • Built a measurement framework to assess and track impact 
  • Ongoing support to lock-in gains and identify new opportunities
  • Applied insights across multiple channels to leverage investment


  • +20% improvement in revenue (profitability gains higher)
  • Over 250,000 debtors avoided court action as a result
  • Established a ‘test and learn’ culture across the business
  • Development of new intellectual property to support investor story
  • Finalist “Technology Innovation of the year” at industry award

LET's explore together

Brief a Partner today.

We'll ask you 5 questions to get to the heart of what you need, in 30 minutes.




Luke Battye

Managing Partner (UK)

Ann Padley

Partner (Denver)

Peter-Paul Oldenzeel

Partner (Amsterdam)