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UNIVERSITY OF WARWICK CLIENT STORY

How do you build a Change Institute from scratch?

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Sprint Valley brought passion, ideas, energy, creativity and critical thinking to the challenge. The quality of their people in conjunction with their methodology allowed us to achieve a 4 day solution to a 4 month problem.

DAVID PLUMB

Chief Innovation Officer, University of Warwick

THE CHALLENGE

How do you deliver change excellence at scale?

The University of Warwick is a globally renowned institution who came to us for help developing their new Change Institute. Their challenge? Delivering change in a tailored but consistent way that gives the right level of support to high-profile strategic projects, whilst empowering individuals with best practice tools, knowledge and services from across the organisation. This is typically an extended process—Warwick wanted help accelerating the project.

THE APPROACH

Re-imagining change-as-a-service 

We used Momentum, our approach to partnered projects to help a cross-functional team from across the university develop and test a prototype for a new Change Institute, in just 4 days.

THE PROCESS 

Unlocking innovation through experimentation

  • We worked with the university to frame the challenge at hand and design a cross-functional team to take it on
  • Team members received in-depth briefings ahead of the Sprint to ensure they were aligned on role, expectations and outcomes
  • We helped the team prototype an investment deck that detailed key services, benefits and business case
  • We then facilitated testing the prototype with senior stakeholders, accessing invaluable feedback needed to move the idea to implementation

THE RESULTS

Client outcomes

An 18 month development process was accelerated in just 4 days with a robust proposal for the Change Institute delivered to the board

A suite of new change services were prototyped and tested by a diverse team of stakeholders from across the university

Team secured buy-in from the University's board to progress the development of the Warwick Change Institute

OUR WORK

Customer success

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